The Porches

I was hoping to stay at The Porches for two nights (Sat. and Sun.) but was informed by the reservation%26#39;s desk that I would also have to pay for Friday night. I thought that this may be part of a rate-package (i.e. pay for Friday also and get a reduced rate). But no, I really would have had to pay for three nights regardless if I was only staying for two.

This is seems to be a strange and counterproductive policy.

The Porches

While researching hotels for my upcoming wedding, I found that 3 night minimums are quite common in the summer months! My rooms are booked for this weekend, which was the last weekend before the 3 night minimum from what I can tell.

Westernmass

The Porches

As business owners ourselves, we understand the importance of making the most of peak seasons. However, when I called, I was not informed that The Porches were booked for the weekend. In fact, I was told that rooms were available.

The bottom line is that you lost out on a customer who was willing to pay for two rooms and probably would have come back again if the experience was positive.

I%26#39;m not questioning your ability to make this decision - I just feel that it is truly counterproductive and somewhat shortsighted. We found another hotel, of equal or greater quality, who was willing to provide us with two nights lodging.

Thanks for your time and attention.

While I can understand a minimum stay during the summer and fall in New England I am quite surprised that a place in North Adams would require a 3 night stay. Most places only go for a 2 night minimum on the weekends and don%26#39;t really care if it is Fri and Sat or Sat and Sun. I guess they figure they will get enough spillover from Williamstown to make it work for them, or they just get lucky and find enough people willing to fork over another night%26#39;s lodging and not have to do any work.

I just finished looking at the web site for the Porches and while it is not easy to find information I finally did find their reservation policy and it clearly states that from May 19 through Nov 10 a 2 night minimum stay on the weekends is required, nothing about a 3 night minimum or having to pay for nights when you are not there. Maybe they didn%26#39;t think Sun should count as the second night.